FAQs
Shipping
Online orders will ship via USPS both in U.S. and internationally. Orders will be processed and sent out 1-2 weeks of being received.
Rates
- Orders $100 and over ship for free
- Orders up to and including $74.99 will be charged a flat shipping rate of $7
Yarns
How much yarn should I buy?
If you have a pattern in mind, consult the yardage requirements on the pattern for your size. We recommend purchasing one extra skein above and beyond the stated yardage requirements for swatching or in case of slight gauge differences.
Special Order Policy
When placing a Special Order for yarn, customer must purchase entire bag and pay $5 for shipping (discounts are non-applicable to Special Order transactions). Otherwise, customer will be notified when yarn is back in stock (with no guaranteed timeline).
Holding Policy
Yarn may be held up to 30 days per customer. If customer has not purchased within the 30 days, it will be put back on the shelf.
Return Policy
Yarn
Regularly stocked yarn in original condition with its label can be exchanged for cash or store credit within 14 days of purchase with receipt. Yarn returned in original condition with its label after 14 days is eligible for store credit only and at proprietor's discretion. Yarn on clearance and special order yarns are final sale and NOT eligible for a refund.
Other Products
Other products, including but not limited to, gift cards, books, magazines, needles, hooks, notions, and accessories are final sale and NOT eligible for a refund.
Workshops
A 72-hour advance notice for workshop cancellations. No refunds, partial or full, will be given for cancellations made less than 72 hours prior to the start of the event.
Physical Shop
Do you have a retail store?
Yes! We are located 10 minutes from LAX (our address can be found below). Please come and visit our wonderful community of knitters the next time you're in the L.A. area.
1031 W. Manchester Blvd, Suite 2
Inglewood, CA 90301
Park in spaces marked #2 during the week.
Can I come and knit anytime?
Yes! Anyone is welcome to come and create at our store anytime we are open. We also have two weekly social events: "Pick Up Your Sticks" potluck salad night on Wednesdays from 6pm - 8pm, and "Potluck Sunday Brunch" on Sundays beginning at 12pm.